Refund Policy

At Natural Dairy, we take great pride in delivering fresh, authentic, and high-quality dairy products. Due to the perishable nature of our items, we follow a strict No Refund Policy.

1. No Refunds

• Once an order is placed and delivered, refunds will not be issued under any circumstances.

• We request customers to carefully review their order before completing the purchase.

2. Damaged or Incorrect Products

• In the rare event that you receive a damaged, spoiled, or incorrect product, please contact us within 24 hours of delivery with supporting photos.

• While refunds are not available, we may, at our sole discretion, provide a replacement or store credit for eligible cases.

3. Customer Responsibility

• Customers are responsible for providing the correct delivery address and ensuring someone is available to receive the order.

• We are not liable for delays or product spoilage caused by incorrect information, absence at delivery, or delayed pickup.

4. Contact Us

For any concerns regarding your order, please reach out to our support team:
📧 Email: info@naturaldairy.in
📞 Phone: +91 86520 43333