Terms & Conditions

Welcome to Natural Dairy. By accessing or using our website naturaldairy.in and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions govern the use of our website, purchase of products, and all related services.

  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

  • We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations may occur due to natural product differences.

  • All products are subject to availability. We reserve the right to discontinue or change products without notice.

3. Pricing & Payment

  • All prices displayed on the website are in Indian Rupee and inclusive of applicable taxes, unless stated otherwise.

  • Payment must be made in full at the time of placing the order using the available payment methods.

  • We reserve the right to cancel any order if fraudulent activity is suspected.

4. Shipping & Delivery

  • Orders will be processed and delivered as per the timelines mentioned on our website.

  • Delivery times may vary depending on location, availability, and unforeseen circumstances.

  • We are not responsible for delays caused by courier partners, natural events, or incorrect shipping information provided by the customer.

5. Returns, Refunds & Replacements

  • Due to the perishable nature of dairy products, returns are accepted only if the product is damaged, spoiled, or incorrect upon delivery.

  • Customers must raise complaints within 24 hours of delivery with supporting photos.

  • Refunds/replacements will be processed at our discretion, subject to verification.

6. Use of Website

  • You agree not to misuse our website for fraudulent activities, data mining, or any unlawful purpose.

  • Content on this website, including text, images, and logos, is the property of  Natural Dairy and cannot be copied or reproduced without permission.

7. Limitation of Liability

  • We shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • While we take utmost care in product quality, customers are advised to check for allergies or dietary restrictions before consumption.

8. Governing Law

  • These Terms & Conditions are governed by the laws of India.

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9. Contact Us

For any queries, complaints, or feedback, please contact:
 Email: info@naturaldairy.in
 Phone: +91 86520 43333